Reviews

Colin and Joe called and told us what time they would be arriving, got right to work and had our septic pumped finished within 30 minutes. Scheduling with Amanda was easy and she took great notes so the guys knew where to park the truck. Thank you so much! See you in 4 years!

Colin & Joe were very professional & considerate. They asked us where they could park the truck, since they were concerned about the weight of the truck on our driveway. It was a job well done!

I've used Honey Wagon for years and they've always done a great job. It was easy to get an appointment scheduled. The team contacted me to let me know when they would arrive. They were very knowledgeable and answered all my questions. I will definitely call them the next time!

This company responded quickly and set up a window of arrival. The representatives called when in route and provided an estimated time of arrival. They arrived a few minutes early and got right to work. The completed the preliminary work, then informed of the situation and finished the job. They were very professional and advised of future actions. I would highly recommend this company for your septic tank needs.

Honey Wagon was great. The men who came out explained everything and coached me on when i should have them back out based on the usage we had the past 3 years.
The appointment was for a 5-hour window. The office manager made the appointment for 7am to 12pm. The tech called me about just before 12 noon which was appreciated. However, shouldn't the office manager be able to keep me informed better rather than requiring me be available all that time? Once she saw the guys were going on another job first, then let me know that it would be later in that 5 hour window so the customer could be doing other things with his time. That was the only thing that i didn't like on this transaction.
Even with the challenges with appointment time I still rated it 5 stars due to the excellent service from the gentlemen performing the cleaning.